Privacy Policy

Lumex Health (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from Lumex Health. By accessing or using this website, you agree to the terms of this Privacy Policy.

We collect personal information that you voluntarily provide to us when you place an order, create an account, contact us, or otherwise interact with our website. This information may include your name, billing and shipping address, email address, phone number, payment information, and order details. Payment information is processed securely through third-party payment processors, and we do not store full payment card details on our servers.

We may also automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages visited, and referring URLs. This information is used for website functionality, analytics, security, and improving user experience.

We use your information to process and fulfill orders, communicate with you regarding purchases or inquiries, provide customer support, improve our website and services, comply with legal obligations, and prevent fraud or misuse of our services.

Lumex Health does not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers who assist us with payment processing, order fulfillment, shipping, website hosting, analytics, and email communications. These providers are permitted to use your information only as necessary to perform services on our behalf.

We may also disclose your information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, comply with legal obligations, or prevent fraud, security issues, or harm.

Our website uses cookies and similar tracking technologies to enhance functionality, analyze website traffic, and improve user experience. You may choose to disable cookies through your browser settings; however, some features of the website may not function properly as a result.

Lumex Health takes reasonable administrative, technical, and physical measures to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You may request access to, correction of, or deletion of your personal information by contacting us using the information provided on our website. Certain information may be retained as required by law or for legitimate business purposes.

Our website and services are intended for individuals who are 21 years of age or older. We do not knowingly collect personal information from individuals under the age of 21.

This Privacy Policy may be updated from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page, and continued use of the website constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or how your information is handled, please contact Lumex Health through the contact information provided on our website.